Privacy Policy for Gizmoto Ltd

Effective Date: 05/11/2024

Business Name: Gizmoto Ltd
Address: 8 Glenbarr Avenue, Leicester. LE4 0AE
Phone: 0116 262 3554

Introduction
Gizmoto Ltd (“we,” “our,” or “us”) values the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our motorbike garage services, or interact with us in any other way. By engaging with our services, you agree to the collection and use of your data in accordance with this policy.

This Privacy Policy is designed to comply with applicable data protection regulations such as the General Data Protection Regulation (GDPR) and other relevant laws.

Information We Collect
We collect several types of personal data to provide our motorbike garage services, including:

1. Personal Information You Provide Directly:
   Contact Information: Your name, email address, phone number, and billing address.
   Motorbike Information: Details such as the make, model, registration number, VIN (Vehicle Identification Number), and any service history related to your motorbike.
   Service Information: Details of services provided, including repairs, maintenance records, parts purchased, and invoices.
   Payment Information: Payment data such as bank details, credit card and debit card details, processed via secure third-party payment gateways.
2. Information Collected Automatically:
   Website Usage Information: We may collect data about how you interact with our website, such as IP address, device information, browser type, operating system, pages visited, and time spent on our site.
   Cookies and Tracking Technologies: We use cookies to enhance your user experience, track site performance, and provide personalized services. You can control cookies via your browser settings, although this may limit some features of our website.

How We Use Your Information
We use the personal information we collect for the following purposes:

1. To Provide Our Services:
   To schedule, process, and complete services such as repairs, maintenance, and parts installations for your motorbike.
   To communicate with you regarding your service appointments, updates on ongoing work, and to provide customer support.
2. To Process Payments:
   To securely process payments for services rendered, parts purchased, and other transactions through trusted third-party payment processors.
3. To Improve Customer Experience:
   To improve and personalize our services, including tailoring our communication and offering services or promotions that may be of interest to you.
4. To Communicate with You:
   To send you relevant service updates, appointment reminders, and feedback requests.
   With your consent, we may send promotional offers, news about new services, or special discounts. You can opt-out of marketing communications at any time.
5. To Comply with Legal Obligations:
   To comply with applicable laws, regulations, and legal processes (such as fraud prevention or legal requests from authorities).

How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:

1. With Service Providers:
   We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, motorbike parts suppliers, or email marketing services. These third parties are obligated to keep your information confidential and secure.
2. Legal and Security Requirements:
   We may disclose your personal data if required by law or in response to legal requests (e.g., court orders, government investigations).
   We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.
3. Business Transfers:
   In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights
As a data subject, you have the following rights regarding your personal data:

1. Right to Access:
   You have the right to request access to the personal data we hold about you.
2. Right to Rectification:
   You can request that we correct or update any inaccurate or incomplete information.
3. Right to Erasure:
   You may request that we delete your personal data, subject to certain legal exceptions (e.g., when data is necessary for fulfilling contractual obligations).
4. Right to Restrict Processing:
   You can ask us to restrict the processing of your data in certain circumstances, such as when the accuracy of the data is contested or processing is unlawful.
5. Right to Data Portability:
   You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Right to Object to Marketing:
   You can opt-out of receiving marketing communications by following the “unsubscribe” instructions in our emails or contacting us directly.
7. Right to Withdraw Consent:
   If we are processing your data based on your consent, you can withdraw your consent at any time by contacting us.
   To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and track website usage. For example, cookies help us analyze traffic, optimize the website’s performance, and personalize content.

You can adjust your browser settings to accept or decline cookies. However, please note that disabling cookies may impact your ability to use certain features of our website.

Third-Party Websites
Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information.

Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Gizmoto Ltd, 8 Glenbarr Avenue, Leicester LE4 0AE
Phone: 0116 262 3554. Email: [email protected]